Delivery / Service Provision Terms

Last updated: [01/11/2025]

1. Services

  • After an order/inquiry, we confirm the date and scope by email.
  • След заснемане стандартните срокове са:
    • Първичен монтаж/контакт лист: 3–5 работни дни
    • Финален монтаж + цветови корекции: 7–10 работни дни (в зависимост от обема)
  • Delivery: secure download link (cloud), WeTransfer, Google Drive, or physical media upon agreement.

2. Digital products

  • Delivered via a secure download link sent to the client's email.
  • Links remain active for 7–14 days; we can reactivate them upon request.

3. Physical products (if applicable)

  • Courier: [Econt/Speedy/...]; delivery time 1–3 business days within Bulgaria.
  • Fees according to the courier’s standard rates; a tracking number is sent by email.

4. Undelivered / delayed orders

In case of a delay, please notify us at zonaburgasbg@gmail.com; we will assist you immediately.

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